Code Red: unable to change billing status via Partner Portal and API – RESOLVED (2026-01-28 05:30 p.m. UTC)

We are pleased to inform you that the issue that prevented changing the billing status via the Partner Portal and the API has been fully resolved. Please see the updated information below.

Duration of the service outage: 2 hours.

Impact of the service outage: changing the billing status via the Partner Portal and the API was temporarily unavailable.

Partners impacted by the service outage: all partners in the US and EU clouds.

We appreciate your patience and apologize for any inconvenience this may have caused.