Code Red: service outage affecting recording downloads and streaming – RESOLVED (2025-11-03 07:30 p.m. UTC)

We are happy to inform you that the service outage affecting recording downloads and streaming has been resolved as of November 3, 2025, at 7:30 p.m. UTC. Please find further details below.

Duration of the service outage: 30 minutes.

Impact of the service outage: users may have encountered failed downloads, error messages when streaming recordings, etc.

Partners impacted by the service outage: those hosted in the NA cloud.

We appreciate your patience and apologize for the temporary inconvenience.