C7-2025 is out! 🚀

Enhanced Auxiliary Camera Insights on Partner Portal

The Partner Portal's Devices page now offers a more comprehensive view of auxiliary camera activity. We added an "Aux billing" column to clarify billing status. Additionally, we renamed "Number of Auxiliary cameras" to "Aux cams: last month" to reflect the count of unique auxiliary cameras connected in the past 30 days. This change aligns with billing data and improves reporting.

Streamlined Auxiliary Camera Reporting on Device Health

The Partner Portal's Device Health page now offers a more comprehensive view of auxiliary camera activity. The "Number of Auxiliary cameras" column is now "Aux cams: last month," showing the unique auxiliary cameras connected in the past 30 days. This improvement makes the data on the Device Health page consistent with billing and other reports, reducing confusion and providing a clearer picture of active auxiliary camera usage.

Centralized Auto-Calibration Control for Partners

Lytx Admins can now directly manage partners' autocalibration settings, which simplifies setup across all a partner's organizations and devices. New organizations will automatically inherit these settings. If auto-calibration is enabled for a partner, it will automatically activate it for all existing and newly added organizations and devices under that partner.

BETA Alarms

AI-14 In-cabin lens not recording (Beta)

This alarm provides alerts when an AI-14 device's in-cabin camera is not recording as expected, particularly when privacy settings or device settings indicate that it should be recording and an SD card is present. The alarm automatically closes when recording resumes, helping you identify and resolve potential issues and supporting the capture of crucial in-cabin footage.

Dashcam Extended Disconnection Alarm (Beta)

This feature introduces a new mechanism to detect and alert when an AI-14 device has been disconnected from the cloud for more than four continuous days. An alarm will be raised to help Lytx admins and partners proactively monitor their fleet, identify non-communicating devices, and enable consistent connectivity. The alarm automatically deactivates once the device reconnects and transmits a diagnostic message, with detailed event logs available via APIs.

Road-Facing Lens Recording Alarm (Beta)

Provides alerts when an AI-14 device's road-facing camera is not recording as expected, even when an SD card is present. The alarm automatically closes when recording resumes, helping you quickly identify and resolve potential gaps in critical video footage.

AI-14 Multiple Power-On Events (Beta)

This feature introduces an alarm for AI-14 devices that are powered on and off more than five times within a single day. This helps Lytx admins and partners monitor unusual power cycling activity on their devices directly through the portal. The alarm provides detailed event logs via APIs and automatically deactivates when the daily power-on count falls back to five or less.

AI-14 SD Card Not Inserted (Beta)

This feature introduces an alarm for AI-14 devices when an SD card is detected as unmounted or not inserted. This allows Lytx partners to proactively monitor their fleet on the portal and enable devices to have proper storage for recording. The alarm provides detailed event logs via API and automatically deactivates once the SD card is re-inserted and successfully mounted.

AI-14 Simulated Alarm Generation (API) (Beta)

This feature empowers Lytx Admins and Partners to create simulated alarms for AI-14 devices directly via APIs. This allows for comprehensive testing, training, and validation of alarm response workflows without triggering real-world events. Simulated alarms behave just like system-generated alarms, complete with configurable alarmDefinitionId, createdAt timestamp, and metadata, providing a robust tool for verifying your operational readiness.

Connected Aux Camera Not Recording (Beta)

This alarm notifies users when a connected auxiliary camera on a device is not recording, when it is supposed to be recording. This alarm is triggered when diagnostic messages indicate a recording issue (provided an SD card is inserted). You can track these events on the portal and receive detailed responses via Alarm v2 APIs. The alarm deactivates automatically once the auxiliary camera resumes recording.

Paired Aux Camera Disconnected (Beta)

This feature introduces a new alarm that notifies Lytx Admins and partners whenever a paired auxiliary camera becomes disconnected from a device. This enables proactive monitoring on the portal, enabling you to quickly identify and address issues with your auxiliary camera setups. The alarm provides detailed event logs via Alarm v2 APIs and automatically deactivates only when all disconnected auxiliary cameras are reconnected.

Health Icon Alarm Indication Fix (Beta)

This update addresses an issue where the Health icon in the Surfsight portal's

left menu did not show a visual indication when new alarms were raised via the new alarm service. The Health icon now provides a clear visual alert for new alarms, prompting you to take action.